Pine City
8:00 am – 5:00 pm
(320) 629-0123
Our History in Pine City
Previously known as Campbell Auto and Tire, Matt’s Automotive Service Center of Pine City is dedicated to providing our customers with exceptional service. When you first enter our facility you will be welcomed as guests, however by the time you leave you will be family. Our mission has always been the same. At Matt’s we are more than just an experience, we’re the standard! At Matt’s Automotive our mission is to create a fun and exciting work environment for our employees. When our employees enjoy what they do, it shows in their work. When we provide great work, our customers get amazing service.
Setting the Industry Standard
At Matt’s Automotive Service Center we are dedicated to setting a new standard in the automotive service industry. We accomplish this by providing our customers with the very best in auto service and never putting money before people.
Our Reviews
Michele Kirby
17:44 17 Sep 24
Friendly and honest. Love that you can book your appt online and that they are able to text and email you information. They offer helpful suggestions and let you know how serious or not serious your issue is.
James Otis
21:51 07 Aug 24
Went in for an oil change, as well as an inspection. They were extremely friendly and helpful. They did a very thorough look through of my vehicle and identified the issue I came in for as well as pointed out some other potential problems that needed to be addressed. Pricing on oil change and inspection were very reasonable.
Roger Nelsen
16:14 10 Jul 24
Brought vehicle in for oil change and removal of lug nut locks which I had lost the socket for their removal. They managed to remove the lug nut locks. Did a very good job at a reasonable price. Very professional and friendly.
heidi huff
16:18 27 Jun 24
Very slow. Booked in advance dropped car off and still 3+ hrs for a simple oil change that cost 80$... not impressed.
Nadia Honary-Satriano
11:31 24 May 24
There's a reason Matt's Auto Service is our go-to place. They are excellent communicators, going above and beyond to help us understand our catr issues, and they're honest. I appreciate the service we have received on both of our vehicles.
Mehmet Yağmur
18:00 11 Apr 24
polite, careful and expert staff and the best mechanics for European cars. It's not unnecessarily expensive.I am not sure they are the best in USA but I am definitely sure they are best in MINNESOTA!
Angela Kowalczyk
20:06 09 Mar 24
AWESOME SERVICE!1.) I called them and told them I had a leaky tire-They got me in within an hour!2.) Friendly front desk service.3.) They have a high tech full body massage chair in the lobby that’s free for their customers to use….I literally got a massage while they fixed my tire. Doesn’t get much better than that!4.) The price was fair! (In this economy it’s hard to find a fair price on anything anymore, so thank you for that!)5.) I received a follow up text the next day to check in on my tire and to make sure everything was still good.It’s really nice to feel like a valued customer.This business does a very good job at it!
Joyce Blanksma
21:54 16 Oct 23
They checked my vehicle and gave me an estimate. Brakes needed work but I was not ready to fix it yet for a couple weeks. When I picked it up it sounded way worse than when I brought it in. Had someone check it and the lug nuts were so loose they could be screwed off by hand. Good thing I only drove a few blocks. What disappointed me most was when I let the service person know...he just said that happens with Hondas sometimes....instead of accepting responsibility for an error.
Aleta Wegner
19:04 09 Oct 23
Service was excellent! Hadn't had my car worked on for a couple years & Matt's was able to take care of everything I needed - one stop repair shop! Helpful pleasant people working there too. And the waiting room chairs are really comfy!
Mike Johnson
00:34 08 Oct 23
If I could rate this place I would give it less than a 1. I took my vehicle in for rear brakes the first thing they told me was there was a 36.00 charge just because their shop did it that way to inspect the whole vehicle all I needed was rear brakes. they spent more time on the vehicle inspection then they did if they would have just did the brakes they showed me pictures of all the things that I needed on the vehicle costing over 2,500. All I needed was new brake needless to say I will never return to that business
Karla Naylor
20:11 27 Sep 23
I came in with my car because Walmart said they couldn't took 2 of the lugnuts on passenger rear tire. Not only did Matt's look at it, they fixed and inspected my vehicle. Sam was amazing talking to me and gave me good advice about not having people/friends fix my vehicle except if they are a mechanic. THANK YOU!
Cat Johnson
22:04 14 Sep 23
Had 4 bad tires that needed replaced. friendly staff, great price, and wonderful service. Would highly recommend & will be back.☺️
Molly Stark
15:55 07 Sep 23
If I could give less than one star I would! My partner dropped off his work van on May 18 to have the transmission replaced. We picked it up on June 6. He only had 33 miles & the transmission failed! Matt’s contacted the vendor where they found the transmission to have another one sent. That took a few weeks. When Matt’s received it, they were going to charge us another $1300 to replace it. This was after paying $6700 for the first transmission. During this time I filled a claim with my credit card to dispute the original charge. At this time Matt’s was finally able to work with the vendor on a lesser amount to replace it again. From when we dropped it off to when we picked it up was 102 days! For a self employed business owner, this was detrimental to his business. Think twice before going to Matt’s, yeah they did eventually replace the transmission, but again it took about a 3rd of the year to do it!
Sharon Vacek
16:18 05 Jun 23
I have been to Matt's 4-5 times in the last year for repairs on my old 2009 van. I needed a/c work, rear struts, brake pads, oil changes, and a coil kit. They have been so kind, helpful and patient in explaining what is wrong with the vehicle and my best options. Their diagnostic tests were free and very accurate. They were fair and honest with their repairs and stuck with the price quotes they gave.I had really been ripped off by a local dealership prior to this and was relieved to work with honest and caring people.
Diane Satriano
15:44 01 Jun 23
We called these folks for a noise we were hearing when driving at low speeds. They got us in right away, diagnosed within 10 minutes and had us out the door with new brakes and rotors in an hour.They offered us a loaner car for the hour we would be sitting, but we didn't need it. It's great they have the option though! (Even the dealer I got my last car from doesn't have loaners available most of the time.)We were fully pleased with the service. They even include quotes in the invoice for other issues that need fixing. It is really nice not having to ask for a quote on extras!Tom was the service manager and he made the experience very easy for us.We will definitely go back with other inevitable car issues that arise.
Buffy Johanson
21:26 25 May 23
We had them mount and balance a tire for us. The service was great and fast. The cost was a bit of a sticker shock though. Over $30. But, the, we haven't had a tire M&B since before COVID so maybe this is the running price now.
Rob Rants
21:10 27 Mar 23
They found the problem of my oil leak and cause of overheating. They did an awesome job. And gave continuous updates on the repairs. Great service
Kelli Stevens
18:27 17 Mar 23
The crew at Matt's was extremely friendly and professional. It took a while to complete all the repairs, but that was mainly due to the availability of parts because of the age of the vehicle.I told Sam (behind the desk) the that I have found my new home garage.
ben king
20:31 08 Feb 23
Matt and his team went above and beyond to save our camping trip vacation. Just south of Pine City on I-35, our boat trailer had a tire failure which also took out our trailer brakes. On a Friday, Matt was able to source the brake pads we needed, and fit us in to an already fully booked shop schedule. By afternoon, Matt had us back on the road with new trailer tires and brakes. We also learned it was the first day Matt took ownership of this shop and he was there during the transition.Great people make great businesses. Thank you Matt and your team for the SUPERIOR customer service. You made a bad situation a positive situation, which allowed for a great family vacation and memory making for us and the kids. Thank you again.
kevin bohanon
01:41 11 Jan 23
DO NOT GO HERE: They refused to do the repair I wanted. Forced me to pay for a test I did not want! The overall price was over $400 more than original quote!!! DO NOT GO HERR. Wanted a simple thermostat gasket replaced. That's all. They wanted to do a bunch of other things (most of them having nothing to do with the repair requested). I am the customer! Do what I ask you to do!!Still ended up paying $64 for a test I did not want, and told them I didn't want done!Absolutely ridiculous, will never go here again!
Kelly Johnson
22:44 30 Oct 22
I had to get an alignment done, tie rods replaced and a front axle replaced. Ended up needing some additional work done besides the above . I also was a customer of Campbell's for about 12 years so was interested to see how things would go with new ownership. Matt's was able to get me in quickly to get the work done. They willingly worked with my warranty company to get some of the repairs covered so that was fantastic . Not all the garages in this area will do that. Customer service was great. Follow up and communication was good. Well done. Even though I no longer work in pine city you will be getting my business.
