Collision Center
8:00 am – 5:00 pm
(701) 356-2988
Our History at our Collision Center
Located south of Fargo, our Automotive and Collision Center was previously known as Corey’s Customs and Collision. Acquired and remodeled in February of 2018, here we perform a variety of collision and auto-body related work. This location also functions as a full service automotive repair facility as well, making sure customers can schedule oil changes and other regular services to help keep their vehicles up to date.
Setting the Industry Standard
At Matt’s Automotive Service Center we are dedicated to setting a new standard in the automotive service industry. We accomplish this by providing our customers with the very best in auto service and never putting money before people.
Our Reviews
Melissa Pepitone
00:40 25 Apr 25
I came from Jamestown because of how great the reviews are and I was not disappointed! Great service, quick, and came in under budget. They offer a dropbox option for after hours pickup which helped us get the car back without having to miss any work. All around great experience!
Breanna Le
17:07 17 Apr 25
I'll start off by saying this is the first time I've been to any of the locations; I've heard nothing but great things about them, but I was honestly pretty pissed and disappointed when leaving. I made an appointment for today (4/17) at 9am, I show up 10 minutes early and was pleasantly pleased with how clean and open the lobby was. I check my car in, and assume I'll be out within an hour for sure. I was informed the tech was finishing up with an inspection and then my car would be pulled in. I believe my car was pulled in around 9:15 (not a big deal). At 10 am, I asked for an ETA as I had a meeting at 10:45 (which I ended up having to push to this afternoon) as I was told it would be another half hour. It was a little annoying, but 'ok'. 10:45 rolls around and they still aren't done; I hear the service writer call the parts vendor and ask about the filters she had ordered and realize that is for my car and it's most likely going to be another 20 minutes.All said and done, I waited for 2+ hours, for a standard oil change. Even if I declined the cabin filters, I still would have been sitting for 1.5 hours, which I think is a little ridiculous when I made an appointment ahead of time. When it came time to check out, I asked if there was any discount they could offer me for sitting for over two hours for an oil change, to which I was met with 'being unable to add additional discounts as I have a coupon for the oil change already'. -- I unfortunately, work in customer service; I work in the auto industry and know there are ways around this roadblock and left with a dirty taste in my mouth. I was bummed to see that not even a slight discount (or comp.) of the air filters could be done. Most people cannot wait for 2+ hours for an oil change, nor should it take that long.
Adam Kusler
18:28 21 Mar 25
I have worked with Vern at Matts Automotive for years... he has been a constant at this organization and the customer service and knowledge he provides has yet to be matched by any other organization in Fargo/Moorhead that I have visited. Sometimes you just want a person to talk normal and not try to upsell you on things you don't need.I also worked with Austin H. (service advisor) at the south collision center and he was extremely helpful as well. He communicated clearly what condition the overall vehicle is in, what needs to be done soon and what can wait... providing options instead of pushy tactics to rush into more maintenance work than is really necessary at the time.As long as good people like Vern and Austin are at Matt's Automotive... I will continue to trust my vehicle maintenance and fixes with this location.
Li C.
23:24 24 Feb 25
I had to have my vehicle towed here after it died on my way to a medical appointment. The gentleman at the desk was great at keeping me informed during the repair process and was proactive in providing a detailed report so I can address the issue that led to this visit. The price was great too. If I lived in the area, I would make Matt's my regular shop.
Lacey Masseth
12:32 07 Feb 25
My front bumper was damaged in a car wash. Matt's was easy to work with, did quick completion of the repair, and it was a nice surprise to find the inside of my vehicle wiped down and vacuumed upon pick up.
Nicole Hopkins
14:50 05 Feb 25
These guys are awesome!! Justin and Mike were amazing and kept me up to date everyday with my car. When i got it back it looked better than brand new.
Ryan Goldstone
21:05 03 Feb 25
Justin and his team handled everything with utmost care and speed. Our vehicle was ready when he said it would be, and the accident spot on our vehicle looks as though it never happened. Absolute top shelf service and work.
Parker Bush
18:56 30 Dec 24
The company has gone above and beyond with the repair of my pickup. From the quality of work to the customer service, I am beyond impressed. Highly recommend!
Madi Lea
17:57 01 Nov 24
I hit a dead deer on the interstate, I took it in, they were able to give me an estimate for free which is great. We were able to work it out so that I could bring it in for just one day, and I prepaid for the parts. When I brought it in they said that they could not look it over, their mechanic was busy or out and they could just do the body work. I let them do the body work, and then when I came back in to pick up my car and complained about the labor charge because they didn't even give it a wellness check, they said they would do it tomorrow if I continued to leave my car with them or bring it back in the morning. Their communication with each other is not there. I mostly just wanted to make sure my car was okay
Joe Straub
19:51 22 Oct 24
Will GLADLY take my business from Grand Forks to Fargo to Matt's Automotive & Collision Center. Hands down the best group of folks I have worked with. Thank you so very much. Shout-out to Justin for his professionalism and customer service.
Steven Berndt
15:16 05 Oct 24
Their estimate was reasonable and in line with the insurance estimate. The work was done sooner than expected and the results were excellent. The staff is very helpful and courteous.
Emily Roggenkamp
11:36 01 Oct 24
Matt's Automotive was incredible. We needed an exterior mirror replaced. The part was ordered, arrived, and replaced within 2 days of us bringing our vehicle in. I can not begin to say how amazing the staff was, they took the time to explain things to me and to show me personally the work they did. They were kind, friendly and knowledgeable and we love and greatly appreciate having them in our neighborhood. Thank you for the incredible service!
Darrin Dietrich
18:31 23 Sep 24
This fall, my family needed new tires on our Expedition. We tried a couple of other tire places. The first few didn't want to install the tires I wanted to the vehicle. Another tried to install them, but quickly said it couldn't be done due to the width of the aftermarket wheels and tried to sell me a brand I never heard of. We swung by Matt's Automotive on 52nd after a short phone call with one of their guys. They brought in the tires we wanted, and after a lot of elbow grease, they were able to make them work out. Their pricing was on point or less than others that quoted us and they didn't want to give up until this worked out.
Abigail Tang
17:39 01 Sep 24
Matts is the only place I trust! The people are next level with customer service! Every single employee I interact with is nothing but respect, considerate, and knowledgeable. One of their managers, Vern Newman, is the epitome of professionalism and kindness! He has become like family to us as our cars always have something wrong with them! Never will go anywhere else for all things auto!
Stephanie K
03:07 28 Aug 24
I went in for an oil change. After their inspection they recommended I replace the serpentine belt. The belt had been replaced the week prior and was brand new. There was a whole lot of backtracking and excuses when they were called out on it.It’s one thing to upsell air filters and windshield wipers, it’s another to recommend completely unnecessary repairs. Shady.
Sierra Braithwaite
11:16 20 Aug 24
Took my vehicle in for some new brakes. The employees were so nice and helpful.They look great care of my vehicle by doing a full inspection on my tires and brakes before changing them out for me.They helped me save money and were very sweet to my kids by giving them each a teddy bear to take home.Their lobby is very nice, clean, and comfortable unlike other shops I have been to.It was busy but my vehicle was done in a timely manner.I will definitely be going back!Thank you Brody for your help!
Cody Randall
22:55 09 Jul 24
I went in to get an estimate on my vehicle. The employee was nice, took pictures, and said he would get my estimate that day or right away the next. I didn't hear back for three business days. I had to email Matt to get a response from the GM. The GM made my estimate within a half hour. I asked them to submit it to insurance. I didn't hear back for three more business days, even though I emailed multiple times. I got a hold of my insurance to see if the estimate was submitted, it wasn't. I finally emailed Matt and the GM telling them that I will be going elsewhere.
Cat Dunn
21:30 08 May 24
10/10 Customer service. They're really transparent about every step, and do super quick work.The service vehicle was a life saver when I had to return a rental early. Not to mention they detailed my car before returning it. I won't go anywhere else and definitely will recommend.
Raven Welsh
02:47 12 Apr 24
We brought our car in to replace a couple tires and hopefully fix the messed up wire. After waiting for a couple weeks they told us there was no messed up wire and that the car was ready to go. Well on the car ride home the battery died, and we quickly found out the engine belt they took was never replaced, so even if there was no wire issue, we still wouldn’t have made it home. Now we have to pay extra to get it towed and fixed at a different location.
Cassie Cwikla
23:20 05 Feb 24
The loaner vehicles are such a convenient part of going to Matt's! I needed to get to a meeting and was so grateful that I didn't have to cancel my day just because my car had unplanned issues. They really took what could have been a stressful situation and made it so easy and I really appreciate that! Not only that, but I know my car is in great hands.
Jeffrey Harrie
14:35 08 Dec 23
This review will be a little long but think it's worth the read for anyone considering a service center for their car...First and foremost, the people that I've worked with at Matt's all seem very friendly and knowledgeable. I had been going to them since I've moved back in the area in 2017. I trust them more than a dealership with my repair and maintenance work on my vehicle and don't feel like they will find something wrong just to do something.However, I do not feel like they value you as a customer and that's a big concern for me. They only care about their bottom dollar and do not have the humanistic approach that treats their customers like they are important. I run a business too, but my business philosophy clearly does not align with theirs and that is why they have lost my business, as well as others that I have told about my experience.My issue is from a recommendation they made over a year and a half ago that a part (rack and pinion) needed to be replaced due to a slight leak. It's a $4K part, not cheap, but the technician recommended because it requires a total replacement when it does happen to be replaced, it can be filled up at every oil change since I replace my oil when its due. Im not a car person, and have no experience with it, but I am a preventative person and do things before things get worse. I asked if things could get worse, and was told the only thing that could happen is it could leak more but it would be noticeable if it did happen (I check my garage floor for leaks). Ok, so it seemed like the logical choice was to wait since it is just a matter of time and the tech recommended that.Fast forward to the present and the fluid froze and caused another $6K in damages because of that. When I reported the previous recommendation, one of your employees was demonstratively upset for me that it was not disclosed to me that could happen. I never knew power steering fluid could freeze, again Im not a car person but one should be able to conclude if that was the case, it would have been relayed to me. When I talked to a second person there, they mentioned the guy that originally gave me advice was relieved of his duties, and he should have never not told me that. But, they also said they don't believe in scare tactics for a sale. I understand that, but let a customer make the decision for themselves, give them the information and let them decide what is best for their car.I understand I have some liability for not doing the work right away, but I also rely on my techs to give me accurate advice and inform me of risks. And that was never given to me. Mistakes happen, but I appreciate when accountability is taken and steps are made to make sure that I am heard, understood, and taken care of. I believe your company shares part of that liability for not informing of risks and consequences which is part of your job as professionals. You chose to take zero admission of any sort of fault or shortcoming, and did nothing for me. In fact, you backtracked a little to cover your bases. I didn't ask for my work for free. My bill was $10,000 and I didn't even ask for a 10% discount. I in fact asked for even just a small credit such as a future oil change/rotation so it guarantees me to come back to utilize it so it made me feel appreciated and listened to. I do that in my business even if it was outside of my own control, but to me that's just good customer service and the goodwill you create is better than just a few dollars. I value relationships with people I do business with. But you failed at that. And it cost you my business, as well as others.(Also -- you sent out generic coupons later in the week in the mail, just felt like a slap in the face after this and reinforced that I am truly not valued by your company)I'm not an unhappy customer. You do fine work. It was just a business decision. But it's not how I do it with mine. And if others feel the same way I do, I hope this review makes them think twice about choosing your establishment.
Ethan
00:01 13 Aug 23
Told me that they could repair a wheel that I brought to them. After 2 weeks they called me and said nevermind we can't repair it. I get that they can't repair it but they should have told me up front instead of holding onto it for 2 weeks and then letting me know.
Andy Horning
18:10 13 Jun 23
Did an incredible job of finding and diagnosing the issue! Will definitely come back again for any future vehicle repairs.
David Roberts
14:59 28 Apr 23
Was my first time at Matt's, and I will return. They helped me figure out what my truck needs: a new rack and pinion.I ultimately decided drive it home and park it until I can sell it. The truck is too old to be worth fixing.
Julie Nienhueser
23:31 02 Mar 23
Matt’s is always my first recommendation to people looking for quality care for their vehicles by people who really DO care. The whole family at Matt’s Automotive are a bunch of great folks who would love to do it all for you. They take customer service way past the extra mile. I always trust my car with Matt’s Automotive. If you haven’t given them a shot yet, you will be very pleased if you do! Thank you Matt’s, for keeping my car in great shape!
Rose ___S
00:18 07 Feb 23
I’m so glad I decided to go there when I did. Staffing was amazing! I’m grateful for the service and they saved me from pulling over right the next night from work. The police were there! Matt’s Automotive is now my # one forever home for my car needs. Service like no other! Thanks a ton!
Dawson McDonald
03:27 24 Dec 22
Eric was so helpful with the process of getting my car fixed. He made sure to call me and keep me updated. It look a little longer then expected because of weather but they detailed the inside of my car which I loved. So happy with how it turned out!
Christopher Voss
01:14 23 Dec 22
Awesome experience! Gave me a ride to work and back. Upon returning they did a light detail on my car and left a stuffed animal in all three car seats! Little things go a long ways and they did great work and an amazing experience!
Dr. Mantis Toboggan M.D.
17:55 10 Nov 22
Erik Nagel from the collision center assisted me with the repairs for my E60 M5 that was damaged during transport on my move to Fargo. Through the complications of insurances, to the paint matching the oem silver stone paint, Erik and his team took care of my vehicle like it was one of his own. Communications were consistent throughout the process from parts being in route to completion of the repairs. The repairs came out oem and looked like it did when I first purchased the vehicle. Would definitely recommend Matt’s Automotive to anyone.
Kristin S
18:50 08 Nov 22
I am shocked at how great these guys were! I know they’ve won awards like “Best of Fargo”, but I assumed that would make them much more expensive than their competitors. I got 3 quotes to replace the exterior driver’s side mirror that was accidentally snapped off by my first grader helping bring in the garbage bin. The smaller Mom and Pop type place I live by quoted $325. The other well known place said $425! I was very discouraged but then I got the quote from Matt’s and it was $145!! I almost fainted! I thought it must be a mistake, but I scheduled it for the next week. When I brought a part in for them to check if it would fit on the new mirror, the guy who was going to do it mentioned that it is a quick fix so I could just stop by whenever and he could just get it done quickly. So I went in a few hours later and he put it on in 15 minutes!!! I didn’t have to wait until the next week and I was extremely happy (it’s very hard to drive without that mirror). I will tell everyone about the exemplary service I received there. It was amazing!
Grizzly Jack
18:49 19 Feb 21
I am from out of state and used a Land Rover mechanic finder, I found Matt's Automotive & Collision Center in Fargo ND. I was not sure, but needed my 2009 Range Rover checked out. I arrived and found the shop staff to be very friendly and professional, I explained my issue and they have a RR guy on staff!! I felt better, I would definitely recommend this shop to fellow RR owners!! My RR is running great and will definitelycome back when I return to COLD ND!!!
