Fargo
8:00 am – 5:00 pm
(701) 478-3838
Our History at 13th Ave Fargo
This location was once the home of a nightclub and a radio station before it became Matt’s Automotive. In 2015, the building was purchased and remodeled into a state of the art facility with a 10 service bays, making it Matt’s second permanent location. It opened it’s doors in 2016 and is now one of our busiest locations. This location also hosted our 10 Year Anniversary Concert featuring, Unleashed! Slaughter, and Warrant.
Setting the Industry Standard
At Matt’s Automotive Service Center we are dedicated to setting a new standard in the automotive service industry. We accomplish this by providing our customers with the very best in auto service and never putting money before people.
Our Reviews
Di Steckler
15:09 28 Aug 24
I had a great experience. Thanks to Jenni. Was welcomed on the phone and when I arrived for my appointment. They have taken great care of my vehicle. Thanks to ever at Matt’s! This is the place I will take my vehicle from now on.
Cheney K.
20:10 05 Aug 24
Update (2024):**Pros:**1. Excellent communication and customer service.2. Comprehensive complimentary inspection with photos and detailed information about parts, fluids, and vehicle body conditions that may need attention.3. Complimentary rides available while your vehicle is being serviced and a robust parts warranty, particularly in terms of mileage.**Cons:**1. Expect longer turnaround times for vehicle repairs.2. Due to their business model, which emphasizes employee compensation, customer service, and extensive parts warranty, services are more costly compared to average repair shops.3. Technicians follow strict protocols and may recommend immediate repairs for issues that could potentially be deferred, which might feel like unnecessary pressure.4. Despite having paid for a lifetime alignment after a strut replacement, I was denied this service due to a slightly loose inner tie rod, which Schumacher had deemed non-critical. This was after I had already replaced an outer tie rod at Schumacher. Matt's insisted that replacing the inner tie rod was essential for performing the alignment, whereas I preferred to proceed with the alignment even if it wasn't textbook perfect. This led to additional charges and frustration over the refusal to perform the alignment without the costly part replacement.I was charged over $44 for Matt's inspection of the steering and tie rods. However, one of the staff members informed me that there would be no charge if the alignment could be completed. Due to the slight play in the inner tie rod, they would not perform the unlimited lifetime alignment I had paid extra for some time ago, and I ended up being charged today for the inspection, which was an unfortunate surprise.As a result, I will return to Schumacher for the alignment, which will cost me $100 on top of the inspection fee from Matt's, as Schumacher's mechanics had already inspected the part and believe the alignment can be performed without issue.5. The high cost of maintenance and frequent recommendations for non-urgent repairs led me to stop using their services. Alternative opinions revealed that some suggested repairs, such as power steering system replacements, were not necessary.6. Long wait times are common, and the complimentary inspection, which is mandatory at each visit, adds to this. More extensive inspections incur additional costs.7. Matt’s Auto Service seems more suited for upper-class clients with newer vehicles. The service model, with its high standards and associated costs, may not be ideal for middle or lower-class customers, especially those with older vehicles that do not require perfection. For a more cost-effective approach, consider a shop that offers multiple opinions on necessary repairs.Previous review (2021):I went to Matt's because of a Costco membership coupon and for a second opinion on some work needed on my vehicle and I'm glad I did! I was really impressed with how professional and thorough this place is. They were able to diagnose the issue I was experiencing and also did some routine maintenance. The coupon was just a plus on top of the great service. I really liked the text updates so I could access any information about issues and see images/videos provided if they found known issues. I also liked the ability to see the prices of maintenance needed and a list of what the maintenance is for. I appreciated Vern calling me and bring prompt about updates and explaining anything I had questions on. He was very flexible and knowledgeable. Very pleased with his customer service experience. Last, but not least, loved that they put a plushie in my baby's car seat. Such a nice touch. Whoever came up with that idea, you're awesome! My child will hug anything plushie so she liked it right away. 🤍
Nick Noel
16:43 24 Jul 24
Brought my truck here multiple times, I swear it came out with more problems than it went in with. Also charged me $400 for an "inspection to double check the issue at hand". After I picked it up, the same part went out a week later and they charged me full price to fix it right. I was suspicious they were over charging and messing with my vehicle so I would bring it back in. Called other mechanics, prices were cheaper, they actually fixed my vehicle and didn't charge "inspection" fees. If you don't believe me, search "matts automotive fargo nd reddit." And see all of the terrible reviews and what people are reccomending for a trustworthy mechanic. If they're booked out a week or two, trust me it's worth the wait. I also saw Matt's Auto raises their prices 300%. I never ever leave bad reviews but this one needed to be said.Oh and one more thing. Don't believe all of these 5 star ratings. You can use bots to automatically write your business good reviews on Google. Go to other sources for real reviews.
Joshua Mathis
14:44 12 Jul 24
I'd honestly give 10 stars if I could. Jenni and her team at this location have been a dream to work with. My wife's Fusion recently started having some transmission issues, we had been customers in the past and were referred here by our extended warranty. They've handled everything so professionally with the warranty company and did all the leg work to make sure that my wife and I are taken care of. I cannot stress enough how great they've been to us through this whole process. Matt himself has even gotten in contact with me a few times to explain what's going on and what the options are. You'll truly be treated like family when you bring your vehicle here.
Chris Walsh
14:24 17 Jun 24
I found out too late I bought a lemon and the Warranty company wouldn't help me. Matt's took the time to go through everything with me and helped me through a very confusing situation. Their customer service was incredible. Keeley was new to the shop but went above and beyond to assist me. I definitely would recommend this shop in Fargo.
Ed Maguire
14:37 04 Jun 24
Travelling home from college our daughter’s vehicle broke down south of Fargo. AAA recommended Matt’s so she had it towed there. As it was a Saturday evening they were not open. We drove down and picked her up and left her key in the handy drop box with the envelopes they provide. The envelope is well designed with questions about the vehicle and its trouble. The staff we dealt with were extremely friendly and were very good at keeping us updated. They had a tech who was off sick and a part which was shipped to Bismarck rather than Fargo so the repair took two and a half weeks. We could not get down to pick it up during the week but they have lock boxes which allow you to use a code to get your keys while the shop is closed. We never met anyone face to face and were never inside the shop but we are very happy with their service. They also have a discount for AAA members.
Paulette Boutin
16:43 19 May 24
Matt’s was great to deal with after a particularly bad travel day. We had a flat tire on the highway and needed to be towed to Fargo. The car did not have a spare tire. (Who knew that was even a thing?) We waited 4 hours for a tow truck and were pretty frazzled by the time we got to Matt’s. They didn’t have the size of tire we needed but allowed us to bring in a tire from another shop. They put the tire on for us and got us on the road again. They charged us for an agreed upon inspection. They were pleasant and respectful and helped to make a stressful day more bearable.
John Rath
22:42 06 Dec 23
They charge labor on a preset rate of selectable “jobs” rather than how long it actually took them to perform tasks resulting labor charges higher than how much time they spent on the vehicle and charges that overlap on related tasks. They also wasted more time taking my vehicle in and out of the shop and taking wheels on and off rather than just keeping it in the shop and doing the services the first time it went inside. Lastly, rather than talking directly to the tech servicing my vehicle who could answer my questions, I had to talk to a receptionist every time resulting in poor explanations and waiting for them to go ask the tech questions.
Elisabeth Jorgensen
21:14 21 Nov 23
I came here for an oil change, and they offered me a complimentary once-over of my car along with it, so I agreed; however, I was also surprised with a charge for windshield washer fluid. I specifically said that I only wanted the oil change and the once-over. I did not ask for them to fill my washer fluid, nor was I told about it before they charged me for it.
dawn deal dahle
18:18 14 Nov 23
Friendly on phone, worked around my schedule , prompt when I walked in. Answered all my questions and made adjustments as I wanted. Service was completed quickly and everything works great!
Lillian Davis
13:49 23 Oct 23
I would highly recommend getting a second opinion if this is the first place you go. They told me it was going to be around 2200 to replace my subframe because it was extremely rotten. I brought it to another place that told me matts extremely overpriced and upcharges people. Was able to get the part ordered and fixed it for $1550 about $700 less.
Julie Skauge
13:11 18 Sep 23
Jenn has always upfront with me and nothing had been done without my approval. Sometimes I don't like what I'm told (who likes to spend $ on repairs) but I always get an explanation on why it should be done. Matt's is the only place I go for my mom's, daughter's & my vehicle maintenance and repair
Kennedy Heisler
21:59 17 Aug 23
They did a good job on what they did: but I brought it in to fix the squeaking noise my vehicle makes when I brake. Left with it still squeaking. They acknowledged that it I still squeaked too…. Wouldn’t recommend unless you absolutely know what you need and tell them explicitly that.
Troy Wentzell
17:29 14 Aug 23
Came in with an electrical issue and Matts did an excellent job of being communicative and trying to find the parts I needed, they were very patient and took excellent care of my vehicle. Jenni was a big big help!
NO PE
20:33 13 Aug 23
I love Matt's Automotive. They are always extremely professional and customer service oriented. They really work to ensure all car needs are addressed and communication is thorough. I'll continue going here as long as I'm in the area.
Jonathan Wiebe
20:09 05 Jul 23
Picked up a nail while passing through town and they were able to get me in and repair the tire while I waited. Super friendly staff and nice, clean lounge and waiting room.
Jeff Collison
04:23 12 Jun 23
I was passing through town on a long road trip and had an electrical malfunction requiring immediate attention to allow safe driving. Two other locations I tried would not look at the car for several days. Matt's understood my dilemma and took my car right in. In very little time they had the problem resolved and I was back on the road. I really appreciated their concern for solving my problem to get me back on my way. Thank you to every one at Matt's Automotive. Great Job, Great Service by every one I encountered. Definitely a cut above in Fargo, Nd.
Nicole
15:41 18 May 23
No complaints - easy to schedule an appt, friendly crew, reasonable pricing. It’s been a smooth experience overall anytime I’ve needed maintenance over the last few years. Thanks! 🙂
Jeff Carr
19:28 13 Apr 23
I brought in my vehicle that i have had the same issue with for 2 years. The dealership woul constantly reace a sensor here and there, but it would never fix the issue. And i had it into them at least 15 times and the literally had my vehicle for 6 weeks over the 2 years. In a matter of a few hours Matts Automotive found the main issue. And worked with my extended warranty to get it fixed. The car is now reliable again. Thank you Matt's Automotive.
MacKenzie Wutzke
22:21 27 Mar 23
My car's check engine light came on so I went to get it checked out. I was told that they would need to replace the evap hose, canister, sensor, valve, and everything. Almost $2000 worth of work. It didn't feel right to me, so I went someplace else and they said I only needed to replace the hose. They changed it out, tested the valve, and everything worked great. Less than $400 for diagnostics, parts, and labor. I will never come back to Matt's. How dare you try to make me pay so much for parts I don't need. You are crooked and you are the reason people don't trust mechanics.
Betty Chevis
00:08 08 Mar 23
In January 10,2023 AAA tow service was called by me (Betty Chevis) to have my car towed my car for repairs because of the clutch on my car malfunctioning (stuck in the down position). I received information from the Matt’s mechanic that not only was the clutch need to replaced but the transmission needed to be replaced. The service I received from Matt’s was outstanding. I was even given a vehicle to drive until my car was repaired. I am Very pleased and would recommend Matt’s to family, friends and new members.
Chuck Styf
00:56 14 Feb 23
Stopped in this afternoon to have a tire repaired and Demetrius couldn't of been more helpful. He truly had my best interest in mind which is hard to find these days. I will bring my work vehicle from Matt's going forward just because of the level of service. THANKS DEMETRIUS!
Douglas Langhoff
01:41 13 Feb 23
The folks at Matt’s were super friendly and were in the process of fixing the transmission in our car when they found additional problems with the car and notified me of the problem. After finding replacement parts to fix the car it was decided that the cost was more than the car, they put the car back together for me and I replaced it with another car. They even had a loaner car to use while they were fixing my car. Will definitely use they again.
Tony Zemmama
20:11 06 Feb 23
Wow! where do I begin? Matt, Jenn and the entire crew were very accommodating and very straight forward. I usually dread going to any automotive repair center but my experience at Matt's changed my perspective totally.I had an out of state trip that would have been impossible if they did not go out of their way to get me in for the necessary repairs. They completed the repairs as they promised and the charges were very reasonable. I would definitely recommend Matt's Automotive Service Center.
Tracy Heiraas
00:55 10 Nov 22
I called about my check engine light. Jenni was super friendly and said they were pretty booked into the following week but thought they could squeeze me in. They did! She was very helpful and the mechanic(s) fixed the issue and I had my car back within a day! Very thorough and timely. Matt's with have my future business and anyone else I can recommend!!
Laura Dresser
01:13 28 Oct 22
Always know that I can depend and trust Matt's Automotive to take excellent care of my vehicle! Love the fact that they take photos of everything and show you 1st hand what needs to get repaired and what doesn't. They are upfront about everything, and I have never ever felt pushed into repairing something that I didn't want done at the time. They put you as the customer in the driver's seat when it comes to deciding on what and when you want to get things repaired! In my opinion, one of the best automotive repair shops around!
